Customer Service Representative (Re-Supply)

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Customer Service Representative (Re-Supply)

@ VieMed

Essential Job Duties and Responsibilities:

• Learns and maintains knowledge of current patient database and billing system
• Has proper phone etiquette and represents VieMed in a professional manner
• Obtains patient demographic and health insurance information; collects co-pay if appropriate
• Enters patient information into the computer system
• Verifies & records insurance benefits
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management
• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers
• Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure
• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel
• Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit
• Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff management of Secretary's activities reflect due consideration for the needs of the facility and staff
• Manages and operates computer equipment safely and correctly
• Completes other duties, as assigned

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Qualifications:

Minimum Qualifications:

• High School Diploma required
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc

Physical Demands:

• Sitting at a desk
• Operation of office equipment and computer

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How to Apply:

Apply online at https://www.viemed.com/corporate-careers/  

Visit Site to Apply