Information System Manager

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Information System Manager

@ VieMed

Key Responsibilities:

Management of Enterprise Solutions:

• Oversees the operation, maintenance, and strategic improvement of enterprise systems and software applications 
• Communicates feature and enhancement requests, builds and maintain workflows that take greatest advantage of efficiencies in each software  platform  
• Work with team to develop automation and integration where possible and efficient 
• Oversees management of users, permissions and configuration of VieMed’s enterprise software

Support for Internally Developed Software:

• Lead the support of software applications developed in-house
• Work closely with the Software Product team to understand application architecture and functionality 
• Ensure that software applications are robust, scalable, secure and aligned with user needs and business goals 
• Oversee troubleshooting, updates, and user support for these applications

IS Strategy and Planning:

• Develop strategic plans for the IS department, aligning them with overall business goals
• Stay informed on new trends and advancements in information technology to drive continuous improvement 
• Actively research solutions to enhance VieMed’s ability to scale while minimizing manual work and processes. 

Team Leadership and Development: 

• Manage the IS staff, including hiring, training, and conducting performance evaluations 
• Promote a collaborative environment that fosters innovation and efficiency

Risk Management and Compliance:

• Implement policies and procedures to ensure security and compliance on all enterprise software systems 
• Conduct regular risk assessments and audits, ensuring compliance with legal and regulatory standards

Budget Management and Resource Allocation:

• Manage the budget for the IS department, ensuring effective resource allocation for enterprise systems 

Stakeholder Communication:

• Serve as a key liaison between IT, other departments, and external stakeholders 
• Clearly communicate IS strategies, projects, and technology-related matters to non-technical audiences 

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Qualifications:

Qualifications: 

• Bachelor’s or Master’s Degree in Information Technology, Computer Science, or related field 
• Proven experience in managing enterprise software solutions within a healthcare environment 
• Strong leadership, team management, and interpersonal skills
• Solid project management, organizational, and analytical skills
• Familiarity with current IT trends and developments, especially in healthcare technology solutions 
• Professional certifications such as ITIL, CISSP, PMP are beneficial

Working Conditions: 

• Office-based role with standard working hours
• May require occasional after-hours work for system maintenance, updates, or emergency situations 

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How to Apply:

Apply online at https://www.viemed.com/corporate-careers/. 

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